Simplified Scheduling Solutions
Case Study
Sensez9 LinkServ helped UW PA211 manage Tax Scheduling
Innovative referral and tax service providers are adopting the ‘integrated scheduler’ model. This model improves client experience, reduces total 211 calls and average 211 call time, and facilitates seamless VITA volunteer management for a smooth tax preparation season.
About LinkServ
LinkServ is a closed loop appointment scheduling platform. We help clients connect to the right resources at their preferred time and place.
Seamless Bookings:
Suited to needs of each site and overall program
Client Experience:
Guided flows for users allows standardization and better client service
Access to Self Scheduler:
Clients can access mobile app and web to self-screen and book
Targeted Match:
In-built algorithms guide users to find best suited sites and providers
Multiple Use Cases
Tax Referrals for VITA
ACP Program Referrals
Key Features
Easy Setup
- Configure site preferences, slot and/or provider availability with full flexibility
Customizable Screening
- Configure screening flows with intuitive builder tool to screen for eligibility
Match Multi Site Appointments
- Manage multi site programs by automated matching of client need with availability
Client Communications
- Automate notifications and reminders with site specific instructions
Designed for 3rd Party Referrals
- Interfaces for Site Coordinator and Call Centre users, creating a scalable referral network. HIPAA Certified
First Class Support
- Ensure customer experience through FAQ self-help and dedicated issue support
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